Delivery Policy

Delivery Policy for Pulsewell.store

Effective Date: 12/07/2025

At pulsewell.store, we work hard to ensure your orders are delivered safely and on time. Please review our delivery policy below.

1. Order Processing Time

  • All orders are processed within 2 business days (excluding Sundays and public holidays).

  • Once your order is shipped, you will receive a tracking link via SMS or email.

2. Delivery Timeframe

  • After dispatch, delivery typically takes 7–8 business days.

  • Delivery times may vary slightly depending on your location and local courier services.

3. Shipping Charges

  • Shipping charges (if applicable) will be shown during checkout.

  • We may offer free shipping on selected products or during promotional periods.

4. Courier Partners

  • We ship orders using trusted courier partners for safe and timely delivery.

  • Tracking details are provided so you can follow the progress of your shipment.

5. Delays & Exceptions

Please note that delays can occasionally occur due to:

  • Remote delivery locations

  • Courier network issues

  • Bad weather or natural disruptions

  • Incomplete or incorrect shipping addresses

We will notify you in case of any major delay.

6. Missed Deliveries

  • If you miss a delivery attempt, the courier partner will usually retry 3 more times.

  • If delivery fails after multiple attempts, the package may be returned to us.

7. Contact Us

For any questions about your delivery, feel free to reach out:

Email: Support@Pulsewell.store

Website: https://pulsewell.store